Microsoft Dynamics CRM

Recently rolled into Microsoft Dynamics 365, the Dynamics CRM is one of the best customer relationship management solutions developed by Microsoft. It is a full-featured solution that comprises a sturdy assortment of sales, marketing, project, and service capabilities. This Dynamics CRM is a top-notch client-server application similar to Microsoft SharePoint.

The inbuilt modules are designed to allow users to attain tangible, consistent progress in everyday business processes. Each module has its function and is integral to the effectiveness of Dynamics CRM. Dynamics CRM Sales Management helps in generating sales reports for performance measurement and facilitates informed decision making. It also automates workflows and processes for enhanced productivity and more reliable resource management. Marketing Services offer users essential tools so that they can target the appropriate contacts with accurate information.

Dynamics CRM Features

• Dynamics CRM offers various inherent CRM features and specifications
• Sets up catalogs for products, lists of price and discounts
• Customized messages and offers to targeted lists
• Lets you utilize predefined workflows to manage business processes and approvals
• Builds an internet landing page for campaigns without coding
• Helps create marketing plans with embedded document management abilities
• Helps you promote business processes appropriately
• Plans and tracks activities, details, budgets, and tasks for every marketing activity

Service Offerings

Microsoft Dynamics AX is a robust, comprehensive ERP software that assists operational capability in all key areas, by providing the following:

• Consulting services
• Framework Development
• Implementation and Rollouts
• Dynamics CRM Migration
• CRM Integration
• Cloud Enablement

Versions Practiced

• Microsoft Dynamics CRM 2011
• Microsoft Dynamics CRM 2013
• Microsoft Dynamics CRM 2015
• Microsoft Dynamics CRM 2016
• Microsoft Dynamics 365